Refund & Return Policy
Last Updated: 10th February 2026
Thank you for shopping with DEV and SHRI. We want you to be satisfied with your purchase. If you are not completely happy, we’re here to help.
1. Return Eligibility
You may request a return if:
- Return requests must be made within 5 days of receiving the item.
- The item is unused, unwashed, and in original condition.
- All original tags, packaging, and invoices are intact.
- The product is not damaged by the customer.
We reserve the right to reject returns that do not meet these conditions.
2. How to Request a Return
To initiate a return:
- WhatsApp us at 9831210365 within the return window.
- Include your Order ID, product details, and reason for return.
- Our support team will respond with return instructions and initiate the return or refund process.
3. Exchange Policy
We offer exchanges only for:
- Size issues
- Defective or damaged items
- Wrong item delivered
Exchanges are subject to stock availability.
4. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos or videos as proof. We will arrange a replacement or full refund at no extra cost.
5. Contact Us
For any questions regarding returns or refunds, contact us at:
Email: devnshri60@gmail.com
WhatsApp: 9831210365
